privacy policies
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Isalda knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy and Cookies Policies (hereinafter, the “Privacy Policies”). Please, remember that by visiting, submitting information, using our services and/or purchasing any products on our website, you acknowledge that you accept the practices and policies outlined in the current Privacy Policies and our Terms and Conditions, so please, review this Privacy Policies from time to time in order to keep inform about the same. If you do not agree with this Privacy Policies, please do not use our Site.

ISALDA website (from now on, “the website”) is the exclusive property of ISABEL FERNÁNDEZ LANZA (from here on out, “ISALDA”), with headquarters in 15th Velázquez Street, Madrid (28001), tax ID 71928596-Y and mail address

In accordance with the provisions of Law 15/1999 of 13 December on the Protection of Personal Data (LOPD), ISALDA informs users that Personal Data provided through the website will be incorporated to the file “USUARIOS WEB” (Web Users), owned by Isalda. Moreover, personal data provided with relation to the purchase or return of any product will be incorporated to the file “Clients”, also owned by Isalda. We will treat your data for the following purposes:

  1. The performance and enforcement of the purchase and sale contract over the products you have purchased, or of any other contract between you and us;
  2. Attending to your requests;
  • Providing information about Isalda products, sending commercial communications by e-mail and/or by any other means of communication once you have request them. You can change your preference with regard the reception of such communications by logging into the My Account section of this Website and changing your preferences or in the way specified in the referred commercial communications.

In the event you provide us with third parties´ personal information, you will be responsible for having informed and obtaining their prior consent as to the purposes explained below Third party information will be only used for

(a) managing the delivery or verification of the receipt of the goods and

(b) attending any query or suggestion which you or the third part may have.

Isalda is the sole owner of the files and would not use the information for any other purpose than those for which it was gathered, nor to transfer illegitimately those data to third parties. Isalda only requires the necessary data for the provision of the services and the compliance with the aforementioned purposes. Also, Isalda undertakes to treat the personal data confidentially and to apply the necessary organizational or technical measures in order to avoid illicit or illegitimate accesses and uses, in accordance with the applicable law.

When necessary for the aforementioned purposes, Isalda will be able to disclose the personal information to its providers, financial institutions, anti-fraud entities, technological service providers, logistics providers, transport and delivery providers, or analytical companies, in order to provide users with enough guaranties on commercial operations. By filling any of the forms available on the website, you expressly authorize the treatment and disclosure of the information and data referred. Your authorization is extended to service providers within the United States or other Countries out of the European Union.

If necessary, for the purposes detailed above, ISALDA will be able to communicate or transfer the information provided to its technology service suppliers, financial institutions, fight against fraud institutions, transportation and logistics providers, and customer delivery and/or based on an analysis concerning the trade in this website in order to offer enough guarantees in the ordinary course of trade, etc. By completing your personal Data using the forms available on this website you expressly authorize ISALDA to process or disclose such information. On account of efficiency services, ISALDA authorization includes suppliers located in United States of America or other countries outside the European Economic Area.

The user guarantees that the personal information provided is accurate, true and correct, and undertakes to notify Isalda any change or correction in that information. User will be the sole and exclusive responsible of any damage or loss caused to the site, to Isalda, or to any third parties because of the provision of misinformation, or non-exact or incomplete information through the website forms.

ARCO Rights

You may exercise your rights to access, rectification, cancellation and objection (ARCO rights) in accordance with the applicable laws and regulations, by sending an e-mail to the following e-mail address:, indicating your name and surnames and attaching a photocopy of your ID card. You can also write a letter to the postal address mentioned above.


In accordance with the provisions set forth in Article 22.2 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, we inform you that this website will use data storage and recovery devices (Cookies) only when the user has given its consent, according with the pop-up and bowser window that automatically opens at the time of the User´s first access, and in respect for the Terms and Conditions and Privacy Policies of this website.

ISALDA Cookies Policy is intended to help further use and understanding of its Cookies, the purpose of the cookies used on this website, as well as the different options the user has for manage them. The policy content can be updated frequently, so please, read through it again when you visit our website next time.

This Cookie Policy is available at any time during user navigation through Isalda web at the link “Privacy Polices”. Users can change their preferences about cookies through the options set in their own browser. You can find more information in the “Change Cookies Settings” section.

What choices to make?

The following actions are possible:

  • To accept cookies: The cookies pop-up would not appear again. This means you accept the use of cookies during the navigation.
  • Doing nothing: the notice will always be displayed whenever the user accesses the website. If you keep using the website, we understand you accept cookies use.
  • Change Cookie Settings: User will be able to delete the website Cookies and change the privacy settings on the Internet browser.

What is a Cookie?

A Cookie is a small text file that is sent to the user’s device by the web site. Cookies are stored in the device’s hard drive so that the web site can recognize the user and store certain information on him/her so as to allow or improve the service provided.

Cookies allow us for example to adjust a website to your interests, to manage user login or to store your password so that you do not have to key it in again each time.

You can find more information on:

Several types of cookies are detailed in the Cookies Users Guidelines published by the Spanish Data Protection Agency.

What kinds of cookies are used in this website?

  • Depending on the person who manage them:
    • Own cookies: These cookies are sent to your browser from Isalda´s domain or servers for the provision of the service.
    • Third party cookies: which are used and managed by external parties that collaborate with us and provide their services to improve ours and the user´s experience when navigating our website. For example, Google Analytics.
  • Depending on their activation and duration:
    • Session cookie: A session cookie, also known as an in-memory cookie or transient cookie, exists only in temporary memory while the user navigates the website. Web browsers delete session cookies when the user closes the browser.
    • Persistent cookie: Instead of expiring when the web browser is closed as session cookies do, a persistent cookie expires at a specific date or after a specific length of time. This means that, for the cookie’s entire lifespan (which can be as long or as short as its creators want), its information will be transmitted to the server every time the user visits the website that it belongs to, or every time the user views a resource belonging to that website from another website (such as an advertisement).
  • Depending on their purpose:
    • Technical cookies: Improve the navigation and make the website work properly.
    • Personalization cookies: Store the session values chosen by the user such as the language, currency, products etc.
    • Analysis Cookies: These cookies obtain generic information about user Access to a website (but not its content) to subsequently provide aggregated information of these accesses for statistical purposes.

Cookies we use:

_utma Temporary It is used to distinguish between users and sessions.
_utmb Temporary It is used to establish new sessions or visits.
_utmc Session It is not used in ga.js. This cookie is set to interact with urchin.js. Previously, this cookie worked with __utmb to establish if the user was in a new session or visit.
_utmt Temporary It is used to limit the requests percentages.
_utmz Temporary This cookie stores the traffic or the campaign that explains how the user has get to the site. The cookie is created when Java is executed and is actualized any time information is sent to Google Analytics..
_icl_current_language Temporary Cookies related to language preferences they remember languages preferences any time the user Access the website.
_icl_visitor_lang_is Temporary This cookie stores the user language automatically, showing the site in that language unless the user changes the language preferences.
Wpml_browser_redirect_test Sesion It is used to redirect visitors to the language of the browser.

Change of Cookie Settings

You can block, restrict or delete cookies from this website by disabling or changing the cookies preferences on your browser with regard to this website. Each browser has different cookies preferences and configuration. Though you can get to know how to make the aforementioned changes through clicking the “help” button of the browser, please, find below the links to the proper section of the browser:





Please, bear in mind that Disabling cookies may limit your capability of using this Web Site and prevent you from fully enjoying the features and services provided therein.